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Basmati Indian Restaurant

basmati indian restaurant, Locks Heath, Southampton  

01489 575556

Unit 10a Locks Heath Centre
Centre Way
Locks Heath
SO31 6DX

Opening Times:

5pm to 11pm
7 Days a week
Lunch times available for large groups by booking only

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I was not happy at all with my experience

I was not happy at all with "Basmati" because of below mentioned two reasons. (1) - It was my first day in Southampton and I landed there to order take away. I was asked while showing menu that "XYZ is costly thus I won't suggest you", How did staff knew how much money I was carrying in my wallet. How dare staff to comment on price stating me like the way I won't be able to afford that. I do not know the staff name but I could recognize him with his beard without moustache. He was so rude and told me like if ordering me to sit and wait. I might have banged on him to stating me that rudely that very moment but never wanted to create a scene for no good reason thus I kept mum. (2) - I ordered for some vegetarian dish but with Paneer (Cottage Cheese) in it. I was advised for "Saag Paneer" in Paneer dishes. I ordered Saag Panneer and Chick Peas as take away. At home when I tasted both dishes both were no good and wife slept hungry without eating anything. Saag Paneer was Spinach+ Cheese rather than Cottage Cheese which is actually called as Panneer. About Chick Peas those were just boiled chick peas with some shredded cheese toping on that. I was sad with this experience and wanted to share my feedback with restaurant thus I called Restaurant on immediate basis to share my feedback . First person who picked up my phone was sounded like the same staff about whom I talked above he told me "We will discuss on this next time you will come to restaurant , he told me he will explain me next time" I was more annoyed than call again , second person who picked up phone was very humble and apologised politely. i never wanted to discuss this with manager or some body else from staff and simply ignored going to Basmati in future. After few days I tried "Park Gate Tandori" and I sware till the moment I am in Southampton and want to dine out I would go only and only to "Park Gate Tandori" - It is small restaurant comparatively but excellent food and good staff. Thanks for reading, dba.rohit@gmail.com

By rohitsingla at 18:03 on 03/12/11

      
      

Serving mouthwatering freshly cooked dishes. Spacious modern restaurant with a relaxed ambience. Takeaway service. 5 STAR food hygiene award

 
      
      

10 Reviews of Basmati Indian Restaurant

       
  • Profile image for rohitsingla

    I was not happy at all with my experience

       

    I was not happy at all with "Basmati" because of below mentioned two reasons.

    (1) - It was my first day in Southampton and I landed there to order take away. I was asked while showing menu that "XYZ is costly thus I won't suggest you", How did staff knew how much money I was carrying in my wallet. How dare staff to comment on price stating me like the way I won't be able to afford that. I do not know the staff name but I could recognize him with his beard without moustache. He was so rude and told me like if ordering me to sit and wait. I might have banged on him to stating me that rudely that very moment but never wanted to create a scene for no good reason thus I kept mum.

    (2) - I ordered for some vegetarian dish but with Paneer (Cottage Cheese) in it. I was advised for "Saag Paneer" in Paneer dishes. I ordered Saag Panneer and Chick Peas as take away. At home when I tasted both dishes both were no good and wife slept hungry without eating anything. Saag Paneer was Spinach+ Cheese rather than Cottage Cheese which is actually called as Panneer. About Chick Peas those were just boiled chick peas with some shredded cheese toping on that. I was sad with this experience and wanted to share my feedback with restaurant thus I called Restaurant on immediate basis to share my feedback . First person who picked up my phone was sounded like the same staff about whom I talked above he told me "We will discuss on this next time you will come to restaurant , he told me he will explain me next time" I was more annoyed than call again , second person who picked up phone was very humble and apologised politely. i never wanted to discuss this with manager or some body else from staff and simply ignored going to Basmati in future. After few days I tried "Park Gate Tandori" and I sware till the moment I am in Southampton and want to dine out I would go only and only to "Park Gate Tandori" - It is small restaurant comparatively but excellent food and good staff.
    Thanks for reading,
    dba.rohit@gmail.com

    By rohitsingla at 18:03 on 03/12/11

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  • Profile image for weebabyhelen

    lovely

       

    Great place. Clean, friendly and good value for money. Not fantastic from the outside, but once you go inside it is a lovely place to dine. Best indian in area.

    By weebabyhelen at 11:32 on 07/10/11

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  • Profile image for Elsie4749

    Wonderful meal

       

    We went to The Basmati last night, (Wednesday). There were ten of us in our party, and despite the restaurant being very busy, the service and the food were excellent. We will definitely go back next time we have a celebration.

    By Elsie4749 at 19:16 on 17/03/11

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  • Profile image for wanttobelieve

    the best resteaurant in the area

       

    just joined the site looking for some local info, only to find my local restaurant. I think they are the best in the area. Very high quality food and super service. The previuos post says they are always empty, how strange, because every time weve been in, theres always people eating. Have to book now on Fridays and Saturdays. Not like it used to be when it was the indian garden. If you havent tried them yet, give them a go. you wont be dissapointed.

    By wanttobelieve at 14:47 on 18/11/10

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  • Profile image for garywilmore

    Always empty

       

    Walked past it many a time and it's always empty. I get suspicious of empty restaurants. Had a takeaway from there and it was good.

    By garywilmore at 20:49 on 17/11/10

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  • Profile image for LillySpencer

    Quite Impressed

       

    This isn't my usual take away, but I was at the centre and thought I would give it a try. I must admit I was quite impressed. It was Thursday, so not all that busy, there were a couple of tables occupied in the restaurant - which did look really lovely. But I was only after a take away. The staff seemed friendly, asked if I wanted a drink while I was waiting - which I declined but the drinks were reasonable. The food was ready quite quickly and very hot. When I got it home, it was really good. I will try it again.

    By LillySpencer at 12:23 on 13/11/10

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  • Profile image for Elsie4749

    Our favourite!

       

    The Basmati has changed out of all recognition since its previous incarnation as the India Garden. Wonderful food, friendly service. i can't recommend it highly enough!

    By Elsie4749 at 23:57 on 31/05/10

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  • Profile image for LHviewer

    The Basmati

       

    No atmosphere and you run the risk of getting mugged when you leave, as it is in the centre. Thought that the Moja in Sarisbury Green was better. The best Indian by far is the Park Gate Tandoori at Swanwick Station. Been eating there for 10 years and never had a bad meal!

    By LHviewer at 17:20 on 29/05/10

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  • Profile image for Basmati Indian Restaurant

    3 courses from our full al'a carte menu ONLY £12

       

    Sunday nights at Basmati Locksheath. Appetizer of popadoms and chutney selection, any starter, any main course with rice or naan Bread. Just £12. A few dishes have a small surcharge.

    By Basmati Indian Restaurant at 22:07 on 27/05/10

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    Profile image for Basmati Indian Restaurant

    Basmati Indian Restaurant responded:

      ReportHello Gary,

    Thank you for your message. The locksheath website is currently being updated, www.basmatigroup.co.uk. However, to browse the menu please look as www.basmatipetworth.co.uk. Alternatively please send me an email with your details and I'll post one to you. Or feel free to pop into the restaurant and i'll show you around.

    Regards

    Ozzie

       
              
     
  • Profile image for Basmati Indian Restaurant

    The best indian restaurant in the area

       

    I would say that, Im the owner; But why dont you come and see for yourself. Mention this review if you do. Hope to see you soon.

    By Basmati Indian Restaurant at 21:56 on 27/05/10

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