Had a meal at Kams Palace just before Christmas. DISASTER!! I won't go into all the gory details but suffice to say we were not allowed what was promised when we booked, we were seated in a sort of alcove where spare tables and chairs were kept, people kept passing to fetch things from a store room, it was cold so were provided with a fan heater which was switched off every time someone accessed the store room and when the music started we couldn't carry on a conversation and had to move to the reception area by the door. The one redeeming feature was that the food was ok. Perhaps the most disappointing thing was I wrote and complained but never received the courtesy of a reply. Kams evidently don't care how customers are treated other than with contempt. I and my friends will not be going there again. I have waited 'till now to post this in the hope of a reply but they obviously can't be bothered.